Contact information

Contact Information

NovaCart is operated by NovaCart.

If you have any questions about our products, orders, shipping, returns, or these policies, please contact us using the information below:

Email: support@thenovacart.co

Website: https://thenovacart.co

Customer Support Hours:
Monday – Friday
9:00 AM – 5:00 PM (Central Time)

We aim to respond to all inquiries within 24–48 business hours.

For order-related inquiries, please include your order number and the email address used during checkout to help us assist you more efficiently.